> CTC @ CAPA Asia Aviation Summit & Sustainability Awards

CTC @ CAPA Asia Aviation Summit & Sustainability Awards

Many thanks for your participation at the CAPA Asia Aviation Summit & Sustainability Awards for Excellence 2023, in Kuala Lumpur, Malaysia (2/3 - Nov - 2023).

We trust it was a valuable experience and you gained some fresh insights and contacts.

A selection of presentations*, photos and other resources are available for your download.

*Please note that not all speaker presentations are available for download
only those who have given us permission to publish their presentations are available.

For specific photo requests, please send an email to events@centreforaviation.com


CAPA World Aviation Summit & Awards for Excellence 28/29-Nov-2023 Abu Dhabi, United Arab Emirates

For more information on these events, please visit: centreforaviation.com/events/

If there is anything we can assist you with please don't hesitate to contact
CAPA Events: events@centreforaviation.com

With thanks to our Host

With thanks to our Strategic Partners

Day 1 – Thursday 02 November 2023



Registration, Networking & Coffee



Chairperson’s Welcome



Host Welcome

Malaysia Airports, Chairman, Yang Berbahagia Tan Sri Datuk Zainun Ali



Minister Welcome

Minister of Transport Malaysia, The Honourable Loke Siew Fook



CAPA Think Tank: A meeting of the minds

CAPA will host a selection of high profile Asian aviation and travel leaders in a roundtable discussion, covering key topics and important trends in the regional air transport industry. Thought-leaders from across the breadth of the regional aviation market will provide insights into the competitive landscape for airlines and airports in the region, regional progress on traffic and financial recovery, opportunities for future development, trends towards privatisation and consolidation and more.

Moderator:  Air Transport World, Editor in Chief, Karen Walker


Minister of Transport Malaysia, The Honourable Loke Siew Fook

AirAsiaX, CEO, Benyamin Ismail

Scoot, CEO, Leslie Thng

IATA, Senior Principal, Thomas Pellegrin



Airline Leader Interview

Malaysia Aviation Group, Group MD, Datuk Captain Izham Ismail

Moderator: Aviation Week Network, Senior Air Transport Editor, Adrian Schofield



CAPA Outlook: State of the Industry

Aviation Week Network, MD Asia, Paul Burton



Coffee Break & Networking



Airline Leader Interview

AirAsia Malaysia, CEO, Riad Asmat

Moderator: APAC Network, Chief Strategy Officer, Oriel Morrison



CAPA Envest Airline Sustainability Benchmarking Review

Envest, Executive Director, David Wills



CAPA Environmental Sustainability Masterclass

The pandemic greatly raised consumer awareness about the environmental impacts of the entire travel process. But, while consumers weren’t flying during the pandemic they were still dreaming about travel and planning their next trip. With borders now open and Asia Pacific travel demand roaring back, the air transport industry faces the task of appealing to a consumer who is more discerning in their travel decisions, seeking more environmentally friendly travel options and more a little more willing to pay a premium for sustainability through the process.

  • As Asia Pacific airlines continue to capitalise on pent-up demand for travel, what are the key sustainability trends that are emerging globally and within the region?
  • What are the strategies that regional travel and tourism sector operators have been employing to capture the sustainability-minded consumer?
  • Consumers seeking sustainable travel options are concerned about a lack of transparent, independently verified sustainability data. What are the best options to ensure travellers have the information needed to make informed decisions?
  • What roles do governments and pan-regional organisations in the Asia Pacific have in supporting the aviation industry’s ambitions around sustainability and reducing emissions? Is there sufficient political and social capital for a pan-regional effort, or will national programmes continue to take the lead?

Moderator: Envest Global, Executive Director, David Wills


Airbus Malaysia, Head of Technology, Kan-Ern Liew

Malaysia Airlines, Head Group Sustainability, Rahimah Ali

All Nippon Airways, EVP GM Asia Oceania & Singapore, Shinya Kanda

Hitit, Senior Product Manager, Hasan Yelbay



Lunch Break & Networking

Aviation Stream

CTC Stream



Asia Regional fleets exploration: A region in need


After a COVID-19 induced lull, aircraft deliveries are set to ramp up across the Asia Pacific in 2023.  More than 700 new aircraft are due to arrive in the region this year, more than double the number in 2022. How will these aircraft be funded? Regional carriers are still largely loss making and finances are yet to recover from the impact of the pandemic. In addition, debt has become more expensive, banks are proving risk averse and export credit agency activity is still strictly limited. 

What is the outlook for aircraft delivery financing for 2023?

Moderator: Aviation Week Network, Senior Air Transport Editor, Adrian Schofield


Airbus, Head of Marketing APAC, Bence Szabo

VietJet Air, Member of Board of Directors, Chu Viet Cuong



CTC Corporate Travel Executive Roundtable


Educational Forums led by CTC representatives designed to inform and engage the corporate travel community in Malaysia.



Keynote Presentation {Download Presentation}

FLYR, General Manager, APAC, Clayton Grant






Cargo demand and outlook for 2024

More than a third of global air cargo touches the Asia Pacific, with the sector holding greater importance for local carriers than those in other regions. During COVID-19, Asia Pacific carriers turned to cargo as a much-needed lifeline, supported by the rapidly developing eCommerce sector and temporary shifts in consumer demands. However, the uptick has only been temporary. Air cargo demand has waned through the latter part of 2022 and into the first half of 2023. As capacity has returned to more normal levels, yields are returning towards long-term averages.

  • How is the Asia Pacific cargo sector managing the recent cargo downturn?
  • With China’s economic engine continuing to gather speed, supply chains being reknitted and economic headwinds expected to ease in the second half of 2023, what is the outlook for the Asia Pacific air cargo market?
  • What are the long-term changes that COVID-19 brought to the regional cargo sector? What are the short-term trends that are expected to disappear?

Moderator: Cargo.one, Vice President Global Sales, Airline Commercial, Fabrice Godeau


Turkish Airlines, SVP Cargo Marketing, Fatih Cigal

Atlas Air, SVP Sales & Marketing Asia Pacific, Alvin Tay

Teleport, Director / Country Head – China, Hong Kong & Macao, Celia Lao






Coffee break & Networking



Utilising technology for distribution & disruption {Download Presentation}

As travel has returned across the Asia Pacific, it’s becoming increasingly apparent that consumer expectations and demands of the traveller are changing across all stages of the journey. COVID-19 has produced a transformation in expectations about the travel process for consumers in the region, from how they research, plan and book a trip, to where they want to travel, who they want to travel with and what they want to spend their money on. 

Given the regional lockdowns and uncoordinated nature of border closures and travel bans imposed during the pandemic, it’s unsurprising that a degree of uncertainty and caution prevails for international travel. Asia Pacific travellers have also been slower to abandon concerns around health and safety, have shortened their planning and booking windows and are retaining heightened demands concerning the level of timely information and support made available to them through the travel process.  

COVID-19 also accelerated a range of ongoing issues: Regional consumers continue to pivot towards online & direct sales channels and mobile booking; travellers are becoming more independent, particularly in younger generations; consumers are more conscious about sustainable travel and tourism options and their personal impact when they travel.   

Technology is at the heart of the air travel sector’s response to these disruptive changes. The industry is pushing digital solutions to facilitate new preferences and ways of interacting with travel.  

  • What are the key technologies that Asia Pacific travel firms need to adopt to meet changing regional travel trends?  
  • What are the technology priorities for the traveller through different stages of the journey? 
  • With the rise of the ‘always on’ traveller and greater desire to stay informed, what information does the regional traveller want, and what can they do without? 
  • How are travel research/planning, booking and payment trends changing? 
  • Should regional travel companies be pioneering technology development to create bespoke solutions, partnering with third party firms/using established systems or outsourcing development completely? 
  • Are regional travel companies falling behind, and if so, what can they do to keep up with new trends? 

Moderator: Travelport, Global Head of Airline Partners, Damian Hickey


Skyscanner, Vice President Strategic Relations & Development, Hugh Aitken

IBS Software, SVP & Regional Head APAC, Gautam Shekar

Lufthansa General Manager Singapore, Malaysia, Philipp Bonkatz



Keynote Presentation

Textron Aviation, Regional Sales Director SkyCourier, Nicolas Chemin



The future of China’s international market 

With China’s borders now re-opened to international travel, waves of outbound travel are expected to build in the market. After almost three years of restricted travel, Chinese travellers are back but their demands and expectations are not the same as before the pandemic. Chinese travellers have initially opted for ‘safe’ markets, including Hong Kong, Macau and select regional destinations. COVID-19 has also accelerated the swing away from large, organised tour groups and towards individual and small group travel with freer itineraries.

  • As Chinese outbound travel continues to grow, what impact will it have on regional tourism and travel markets? What are the next big destinations for Chinese travellers?
  • With China’s large state-owned airline resting both short-haul and long-haul connectivity, how will regional capacity and networks be affected?
  • How are the priorities of the Chinese outbound travel market in the post pandemic period? How can air transport providers and destinations improve their attractiveness to the outbound market.

Moderator: Air Transport World, Editor in Chief, Karen Walker


AirAsia Group, Chief Revenue & Network Officer, Paul Caroll

Hong Kong International Airport, COO, Vivian Cheung


Day 1 Closing Remarks



19.00-19.30 pre dinner drinks

19.30-22.30 Awards Gala Dinner

MC Oriel Morrison

Day 2 – Friday 03 November 2023



Chairperson’s Welcome



Operations Update {Download Presentation}

CAE, Head of Sales (Asia), Vivian Dsouza



Asia Pacific aviation – ensuring the system is working on time 

The rapid recovery of passenger traffic during 2022 also saw a spike in operational disruptions globally – leading to queues in airports, delays and cancellations for airlines and disgruntled travellers. With the Asia Pacific undergoing a slower traffic recovery, these problems have not been as pronounced for much of the region. However, with supply chains disrupted and labour markets upended, airlines have still struggled to get things right on the operational front.  

As traffic continues to build and some markets push beyond pre-pandemic levels, the performance of the regional air travel sector remains under pressure. Airlines and airports will need to work with the public sector providers to ensure that the system is robust and able to handle both peak volumes and interrupted and irregular operations.

  • What operational lessons have Asia Pacific carriers drawn from the experience of the last few years? 
  • How have regulators and aviation authorities acting to ensure their own performance matches the demands of the system? 
  • With digitalisation and automation on the rise, how are these technologies enabling airports, airlines and the supply chain to enhance their operational performance? 
  • What are the key areas of concern in the long term? Is infrastructure, workforce, public-private interaction or something else the key concern? 
  • What are the bottlenecks that remain in the system? 

Moderator: CAE, Head of Sales (Asia), Vivian Dsouza


Malaysia Airports, COO, Gordon Stewart

Japan Airlines, Senior Research Fellow, Industry-Academia Research and Cooperations, Yoguchi Akihide

SITA, Vice President Airports, Borders, Communications & Data Exchange, Sanjeev K

Batik Air, Group Strategy Director, Chandran Rama Muthy

Oliver Wyman, Partner; Head of Transportation & Services, Asia Pacific Region, Douglas Carlucci



CAPA Airline Leader Summit – Asia 2024 Announcement



Coffee break & Networking



Asia Airports – altering the business mindset to meet changing airline and passenger demands 

The past few years have not been kind to airports in Asia.  With regional lockdowns, a morass of COVID-19 travel requirements and stubbornly closed international borders, the recovery in the region has trailed behind the rest of the world.  

However, as lockdowns have ended and borders reopened passenger traffic in the region has started to return to more ‘normal’ volumes. In 2023 airports have enjoyed a steep rebound in traffic, with travellers eager to return to destinations that have been cut off to them in the past few years, or to explore new destinations. 

Recovery in the region has been far from uniform though. Domestic markets have generally performed well. The return of international travel in the region, though, has been much more uneven. As in the rest of the world, short haul and leisure travel has come back quickly, but intercontinental and business traffic has lagged well behind. 

A full return to pre-pandemic traffic volumes across the region is still a little way ahead. In the interim, the region will be a hotbed of aviation activity as connectivity is restored, networks are rebuilt, and new traveller preferences are catered to. 

Traveller demands and expectations of airports have also shifted. In response, airports have had to become more agile, embracing new systems that are personalised to the individual passenger, bringing on on-demand services, contactless journeys and other changes to the passenger experience. 

  • What are the key challenges for airports across the region? 
  • How has the demand for services – from airlines and travellers – changed since the start of the pandemic? 
  • What are the priorities for airports with the ongoing shift to digitalisation? 
  • What physical changes to airport spaces are occurring as airports re-define the passenger experience? 

Moderator: SITA, Vice President Airports, Borders, Communications & Data Exchange, Sanjeev K


Malaysia Airports, Senior General Manager Strategy, Megat Ardian Wira Mohd Aminuddin

GMR Airports, Advisor, Bashir Ahmad



Sustainability Award winners panel

In this session we hear from some of the Sustainability Award winners this year. The winners across the global and regional categories are as a result of their leading rankings from the CAPA Envest Global Environmental Sustainability Benchmarking Report 2023, while additional categories were selected from a rigorous judging process led by CAPA’s internal analysts.

The category winners have established themselves as leaders among their peers, providing a model of operation that others can aspire to.

Moderator: Envest Global, Executive Director, David Wills


IndiGo, Vice President Finance ( Investor Relations, ESG, Transformation), Kailash Rana

Wizz, Corporate & ESG Officer, Yvonne Moynihan

Pegasus Airlines, General Counsel & Sustainability Director, Ali Uzun

Allegheny County Airport Authority, Director, Planning & Sustainability, Chad Willis


Chairperson’s wrap up



Closing Lunch & Networking